Shipping Policy
Last updated: January 9, 2025
Shipping Information
At Maiden Beauty, we are committed to delivering your orders safely and promptly. This Shipping Policy outlines our shipping methods, delivery times, and related information to help you understand how we handle your orders.
Shipping Methods
Standard Shipping
Our standard shipping option provides reliable delivery within 5-7 business days. This service is available for all orders and includes tracking information.
Express Shipping
For faster delivery, we offer express shipping with delivery within 2-3 business days. This option is available for most locations and includes priority handling.
Same Day Delivery
Available in select metropolitan areas for orders placed before 2 PM. Please check availability at checkout.
Delivery Areas
Domestic Shipping
We ship to all major cities and towns across India. Delivery times may vary based on location:
- Metro cities: 2-3 business days (standard), 1-2 business days (express)
- Tier 2 cities: 3-5 business days (standard), 2-3 business days (express)
- Other locations: 5-7 business days (standard), 3-5 business days (express)
International Shipping
Currently, we only ship within India. International shipping options will be available soon. Please check back for updates.
Shipping Costs
Free Shipping
We offer free standard shipping on all orders above ₹999. For orders below this amount, standard shipping charges apply as shown at checkout.
Shipping Charges
- Standard Shipping: ₹99 (free on orders above ₹999)
- Express Shipping: ₹199
- Same Day Delivery: ₹299 (where available)
Order Processing
Processing Time
All orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
Order Confirmation
You will receive an email confirmation with your order details and tracking information once your order has been shipped.
Tracking Your Order
Once your order is shipped, you will receive a tracking number via email and SMS. You can track your package using:
- The tracking link provided in your shipping confirmation email
- Your account dashboard on our website
- Direct tracking on the courier company's website
Delivery Attempts
Delivery Process
Our delivery partners will make up to 3 attempts to deliver your package. If you are not available, they will leave a delivery notice with instructions for rescheduling.
Failed Deliveries
If delivery attempts fail, the package will be returned to our warehouse. You may be charged additional shipping fees for redelivery. Please ensure someone is available to receive the package or provide alternative delivery instructions.
Special Circumstances
Weather and Natural Disasters
Delivery may be delayed due to weather conditions, natural disasters, or other circumstances beyond our control. We will notify you of any significant delays.
Holiday Periods
During peak holiday seasons, delivery times may be extended. We recommend placing orders well in advance during these periods.
Remote Areas
Delivery to remote or hard-to-reach areas may take longer than usual. Additional charges may apply for such deliveries.
Damaged or Lost Packages
Package Inspection
Please inspect your package upon delivery. If you notice any damage to the packaging, please refuse the delivery and contact us immediately.
Lost Packages
If your package is lost in transit, we will work with the shipping carrier to locate it. If the package cannot be found, we will provide a full refund or replacement at no cost to you.
Address Changes
If you need to change your delivery address after placing an order, please contact us immediately. Address changes may not be possible once the order has been shipped, and additional charges may apply for address corrections.
Shipping Support
If you have any questions about shipping or need assistance with your order, please contact our customer service team:
Email: shipping@maidenbeauty.com
Phone: +91 9876543210
Hours: Monday - Friday, 9 AM - 6 PM IST
Address: Delhi, India
Policy Updates
We reserve the right to update this Shipping Policy at any time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically for any changes.
